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I'm not getting a warm and fuzzy feeling from this company. I found a barrel that I liked and decided to pull the trigger. They arrived ok, no problem. Then I realized that they were 22 grams, not the 24 that I ordered. So, I immediately dropped them in the mail with a note asking them to email me when they arrived (also explained that they made a mistake and my return shipping should be refunded). Nothing (over 3 weeks now). I followed up with several messages through Ebay. The company asked what my Ebay ID was. I think they are dodging me.
They made a mistake on the weight and now I am getting the feeling that I will never see a replacement dart or get my return shipping fees back.
BEWARE of this company!!!
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Doesn't ebay have buyer protection? You should open a case with them.
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(03-08-2017, 12:26 PM)Nucky Wrote: I'm not getting a warm and fuzzy feeling from this company. I found a barrel that I liked and decided to pull the trigger. They arrived ok, no problem. Then I realized that they were 22 grams, not the 24 that I ordered. So, I immediately dropped them in the mail with a note asking them to email me when they arrived (also explained that they made a mistake and my return shipping should be refunded). Nothing (over 3 weeks now). I followed up with several messages through Ebay. The company asked what my Ebay ID was. I think they are dodging me.
They made a mistake on the weight and now I am getting the feeling that I will never see a replacement dart or get my return shipping fees back.
BEWARE of this company!!!
Best before sending from Canada over the pond is to ask them how to solve this. Maybe they would send you a replacement set is cheaper than pay all the extra costs.
They did have an online store, but that is closed I saw recently. So next time contact the seller first before you ship direct
may all the doubles be with you
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Leave them a negative review. That usually gets sellers to move quicker lol
TITAN
Darts: Target Carrera C4 22g Black
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I've had a couple of dealings with them on their ebay shop with no issues.
Hopefully this gets resolved for you ok, but as said above though, before you sent the darts back you should have contacted them first.
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I've bought one set from them with no problems that I remember.
I agree with others that it would have been better to have contacted them before sending them back, not just so that something could be worked out but also so that they know to expect the arrival of your package.
When they asked for your ebay ID perhaps they had just received your package and need to be able to identify it with your order. I wouldn't read too negatively into it though. Relax. There are buyer protections so there's always options.
Hope things get resolved smoothly anyway.
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I get the wrong darts and I send them back so its my fault for not contacting them first. Oh boy, here we go...
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I bought a set of CT from them last week with no issues.
Hope you get a positive outcome.
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Good 2 hear they are still on eBay
may all the doubles be with you
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No replies and no darts. This will be my last dealings with any person or shop on Ebay who is not known to me. A180, Dartscorner etc. only now.
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