Hi Darts Nuts,
I am having major problems with the https://www.dartsmegastore.com/ online store. The main problem is the lack of support, but also a terrible website. Does anyone know "Keith" from Pure Darts? This is the only person that replies to emails, and they are all lower case, with poor grammar, and almost no communication. We are told, in an email received after placing an order, that we will receive an email with tracking information once the order is shipped. We don't receive an email and don't even receive an email stating the order has shipped! Keith doesn't even respond when I ask for a tracking number.
Maybe it is time to stop shopping at Darts Megastore and Pure Darts, as they obviously don't care about customers. Some of my orders don't even show up in the "Order History" section of my account, and old ones always show as "Pending". Truly this is the worst online store I have ever experienced.
Please let me know what experiences you have had, and your opinions about Pure Darts and the Darts Megastore site.
Thanks!
I am having major problems with the https://www.dartsmegastore.com/ online store. The main problem is the lack of support, but also a terrible website. Does anyone know "Keith" from Pure Darts? This is the only person that replies to emails, and they are all lower case, with poor grammar, and almost no communication. We are told, in an email received after placing an order, that we will receive an email with tracking information once the order is shipped. We don't receive an email and don't even receive an email stating the order has shipped! Keith doesn't even respond when I ask for a tracking number.
Maybe it is time to stop shopping at Darts Megastore and Pure Darts, as they obviously don't care about customers. Some of my orders don't even show up in the "Order History" section of my account, and old ones always show as "Pending". Truly this is the worst online store I have ever experienced.
Please let me know what experiences you have had, and your opinions about Pure Darts and the Darts Megastore site.
Thanks!